Contact us

Contact Information

Smoke Vape Lounge
Australia’s reliable online destination for quality tobacco products.

We are available to help with any questions related to orders, shipping, or product details.


Customer Support

Email: info@smokevapelounge.com.au

Phone: 0494 586 515

Operating Hours: Monday – Sunday, 24/7

Our customer support team strives to respond to all enquiries within 2–12 business hours.


Order & Delivery Enquiries

For questions regarding your order, tracking details, or delivery updates, please include the following information:

  • Your order number

  • Your full name

  • Your email address or contact number

Providing these details will allow us to assist you as quickly and efficiently as possible.


Age Verification

In compliance with Australian regulations, tobacco products are sold strictly to customers aged 18 years and over.

You may be asked to provide valid photo identification prior to order dispatch or at the time of delivery.


Feedback

We appreciate your feedback and suggestions.

If you have comments, product requests, or service-related concerns, please reach out to us via email. Your feedback helps us enhance our services and improve the experience for all customers.

Contact Information

Smoke Vape Lounge
Australia’s reliable online destination for quality tobacco products.

We are available to help with any questions related to orders, shipping, or product details.


Customer Support

Email:info@smokevapelounge.com.au

Phone:0494 586 515

Operating Hours: Monday – Sunday, 24/7

Our customer support team strives to respond to all enquiries within 2–12 business hours.


Order & Delivery Enquiries

For questions regarding your order, tracking details, or delivery updates, please include the following information:

  • Your order number

  • Your full name

  • Your email address or contact number

Providing these details will allow us to assist you as quickly and efficiently as possible.


Age Verification

In compliance with Australian regulations, tobacco products are sold strictly to customers aged 18 years and over.

You may be asked to provide valid photo identification prior to order dispatch or at the time of delivery.


Feedback

We appreciate your feedback and suggestions.

If you have comments, product requests, or service-related concerns, please reach out to us via email. Your feedback helps us enhance our services and improve the experience for all customers.